Mystery shopping research and identifying the company’s weaknesses.
Quantitative and qualitative research in alignment with your goals.
Technologies and tools for collecting feedback at all stages of the product.
Research and analysis of packaging, forms and digital images.
Extracting patterns and sentiment analysis through text and open comments analysis.
Active participation in the design and implementation of your CX programs.
Do you want direct feedback from your customers?
You can now gain direct control over improving customer service. We have a number of technologies and tools that allow you to make immediate decisions, adding value to your business, highlighting your customer interest and increasing your team’s commitment to your service.
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Brands we have served
We have completed market research and mystery shopping projects in a variety of industries:
✔ Beauty & Fashion
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